Voice & Call Settings
Voice provider, compliance, recording, and quiet hours configuration
⚠️ Configuration via Environment Variables
Voice provider settings are configured via server-side environment variables (.env.local). Credential management is handled at the infrastructure level — never in the browser UI.
Voice System Status
📞 Voice Provider◌ not configured
🗄️ Database◌ not configured
🛡️ Compliance Mode● strict
📱 Phone Number◌ Not set
🔗 Webhooks◌ Not set
🎙️ Recording◌ Disabled
📝 Transcription◌ Disabled
🤖 AI Summary◌ Disabled
⚙️ Call Policy Settings
Compliance Modestrict
All guardrails active — consent, DNC, quiet hours
Require Consenttrue
Outbound calls blocked without explicit consent
Require DNC Checktrue
DNC registry checked before every outbound call
Require Recording Consenttrue
Both parties must consent before recording
Quiet Hours20:00 – 09:00 ET
Outbound calls blocked during quiet hours
Max Callback Attempts3
Maximum retry attempts per missed call
Settings are read from environment variables. To change, update .env.local and restart the server.