Lead Recovery & Reactivation
Missed call recovery, dormant client reactivation, and no-show rebooking
Missed Call Recovery
Ready
Agent architecture defined
Dormant Reactivation
Ready
30-day trigger configured
No-Show Rebooking
Ready
Auto-detection planned
Recovery Workflows
| Workflow | Channel | Trigger | Status |
|---|---|---|---|
| Missed Call → WhatsApp Follow-Up | Missed call detected within 15 min | ◉ Agent Ready | |
| Missed Call → Email Follow-Up | No WhatsApp response after 1 hour | ◉ Agent Ready | |
| Dormant Client → Reactivation Offer | WhatsApp + Email | 30+ days since last visit | ◉ Agent Ready |
| No-Show → Rebook Attempt | WhatsApp + SMS | No-show detected after appointment | ◉ Agent Ready |
| Post-Consultation Follow-Up | Consultation completed, no booking | ◌ Future |
Recovery workflows require WhatsApp Business API, email provider, and production backend connection.