Missed Calls

๐Ÿฅ Clinic

โš ๏ธ Voice Integration Architecture Ready

Missed call detection requires Twilio voice webhooks. Configure TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN, and TWILIO_PHONE_NUMBER in .env.local, then set the voice webhook URL in your Twilio console.

๐Ÿ“ต
Missed Calls
0
Today
๐Ÿ“ž
Callbacks Queued
0
Pending
โœ…
Recovered
0
This week
๐Ÿšซ
Unrecoverable
0
Total

๐Ÿ“ต Missed Call Queue

Architecture ready

No missed calls detected.

Missed calls will appear when Twilio voice webhooks are configured and inbound calls are received.

โš ๏ธ Consent Required ยท DNC Check Required ยท Twilio Not Configured

๐Ÿ“‹ Callback Queue

Architecture ready
No callbacks in queue. Callbacks are created from missed calls, lead follow-ups, or manual scheduling.

๐Ÿ“‹ Recovery Workflow

1. Missed call detected via Twilio webhook โ†’ Lead created or matched
2. Callback task generated โ†’ Compliance check โ†’ Assigned to user
3. Callback attempted (consent + DNC + quiet hours verified)
4. Outcome recorded โ†’ Lead stage updated
5. Revenue recovered โ†’ Tracked in dashboard

๐Ÿ›ก๏ธ Call Compliance

โœ… Call Consentunknown
โœ… DNC Statusunknown
โ˜€๏ธ Quiet HoursWithin calling hours
โš ๏ธ Recording ConsentNot collected
โš ๏ธ Voice ProviderNot configured

โš ๏ธ Legal review required before placing outbound calls. Compliance guardrails are strict by default.

โš ๏ธ Voice provider not configured
โš ๏ธ Consent required
โš ๏ธ DNC check required