Voice Admin Settings

🔒 Admin

Voice Provider Administration

Twilio configuration, webhook status, compliance, and setup checklist

Voice System Status

📞 Voice Provider◌ not configured
🗄️ Database◌ not configured
🛡️ Compliance Mode● strict
📱 Phone Number◌ Not set
🔗 Webhooks◌ Not set
🎙️ Recording◌ Disabled
📝 Transcription◌ Disabled
🤖 AI Summary◌ Disabled

🔑 Environment Variables

TWILIO_ACCOUNT_SID🔒 SECRET
Twilio account identifier
◌ Not set
TWILIO_AUTH_TOKEN🔒 SECRET
Twilio auth token — NEVER expose client-side
◌ Not set
TWILIO_PHONE_NUMBER
Twilio provisioned phone number
◌ Not set
TWILIO_VOICE_WEBHOOK_URL
Inbound call webhook URL
◌ Not set
TWILIO_STATUS_CALLBACK_URL
Call status callback URL
◌ Not set
CALL_COMPLIANCE_MODE
strict | standard | permissive
◌ Not set
CALL_RECORDING_ENABLED
Enable call recording
◌ Not set
CALL_TRANSCRIPTION_ENABLED
Enable call transcription
◌ Not set
CALL_QUIET_HOURS_START
Quiet hours start (HH:MM)
◌ Not set
CALL_QUIET_HOURS_END
Quiet hours end (HH:MM)
◌ Not set

📋 Setup Checklist

☐ Twilio account created
☐ Phone number provisioned
☐ Voice webhook URL configured
☐ Status callback URL configured
☐ Env vars set in .env.local
☐ Webhook signature validation tested
☐ Test inbound call received
☐ Compliance mode confirmed
☐ Legal review completed

⚠️ Complete all items before enabling live outbound calling.